Average shipping time in the contiguous United States is 3-5 business days. In most cases, items will be shipped the following business day after payment is successfully received. High order volume could result in longer shipping time. Shipments are not guaranteed to delivered in time for the Holiday Season.
International customers may be subject to import duties and taxes, which are levied once a shipment reaches your country. Your charge from Arctic Monsoon includes only the cost of your item(s) and the cost of shipping. Any additional charges for customs clearance must be incurred by you. Please note that we have no control over these charges and cannot estimate the cost (but it is typically a small percentage of the retail order total). We also identify all of our packages as merchandise (not gifts) in order to comply with customs regulations. Customs regulations vary widely from country to country so please contact your local customs office if you desire further information.
*The risk of loss and title for all merchandise ordered on www.arcticmonsoon.com pass to you when the merchandise is delivered to the shipping carrier. Arctic Monsoon is not responsible for any damages that occur during shipment.
You will be updated with a tracking number by email once the order is successfully shipped.
Delivery time depends on destination, logistics mode, and other factors. If you have not received your shipment in 10 days, please contact us via email at firstname.lastname@example.org and we will further investigate the issue!
We appreciate your patience and will keep you updated throughout the entire shipment process.